Shipping policy
Shipping Policy
At Turath Care, we aim to process and deliver your orders safely and efficiently.
Order Processing
Orders are generally processed within 1–2 business days, subject to:
- Order verification
- Product availability
- Payment confirmation
- Weekends and public holidays
Orders placed during high-volume periods may require additional processing time.
Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch, depending on your delivery location and courier availability.
Delivery timelines are estimates and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
Any free shipping offer will apply according to the terms displayed on our website at the time of purchase.
Order Tracking
Where tracking is available, customers will receive tracking details after the order has been dispatched.
Cash on Delivery
Cash on Delivery may be available for eligible locations and orders.
We reserve the right to restrict or refuse COD where necessary for fraud prevention, delivery limitations or operational reasons.
Address Changes
Please ensure that your delivery address and contact information are correct before placing your order.
Address changes may be requested before dispatch but cannot be guaranteed once an order has entered the shipping process.
Delayed Orders
Orders may occasionally be delayed because of:
- Weather conditions
- Courier disruptions
- Public holidays
- Remote delivery locations
- Operational issues
- Incorrect address information
We will make reasonable efforts to keep you informed where a significant delay is known.
Lost or Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear evidence, including an unboxing video where applicable.
Contact Us
For shipping assistance:
Turath Care
Email: info@turathcare.com
Phone: +91 801 6 802 803
Last Updated: August 19, 2026
