Privacy Policy

When you visit or make a purchase from Turath Care, we may collect information that you voluntarily provide to us, including your name, email address, phone number, billing and shipping address, and order details.

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited and general website usage data.

This information helps us provide a smooth, secure and personalized shopping experience.

Turath Care may use the information we collect to:

• Process and deliver your orders.
• Provide customer support and respond to your inquiries.
• Manage your account and shopping experience.
• Send order confirmations, shipping updates and important service communications.
• Improve our website, products and customer experience.
• Understand website usage and improve our online store.
• Send promotional communications when you have chosen to receive them.
• Detect, prevent and address fraud, misuse or security issues.
• Comply with applicable legal and regulatory requirements.

We only use personal information when we have a legitimate reason to do so and in accordance with applicable privacy laws.

The Turath Care website may use cookies and similar technologies to improve website functionality, remember preferences and understand how visitors use our website.

Cookies may help us:

• Keep products in your shopping cart.
• Remember your preferences.
• Improve website performance.
• Understand website traffic and usage.
• Provide relevant marketing or advertising where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the Turath Care website.

We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

Access to personal information is limited to authorized parties who need it to provide services or operate our business.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

To operate our online store and provide services to our customers, Turath Care may work with trusted third-party service providers.

These may include services related to website hosting, Shopify store functionality, payment processing, shipping and delivery, analytics, customer support, email communication and marketing.

Third-party providers may process information only as necessary to provide their services and may have their own privacy policies governing how they handle information.

We recommend reviewing the privacy policies of third-party services you interact with through our website.

When you make a purchase from Turath Care, your payment may be processed through a secure third-party payment provider or payment gateway.

Turath Care does not generally store your complete payment card details on our own systems. Payment information is handled according to the security and privacy practices of the relevant payment provider.

Payment providers may collect and process information required to authorize and complete your transaction, prevent fraud and comply with applicable laws.

Depending on applicable privacy laws, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Withdraw consent for certain communications.
• Opt out of promotional emails or marketing communications.
• Request information about how your personal data is being used.

To exercise any applicable privacy rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

If you have questions about this Privacy Policy, want to request access to your personal information, or have any privacy-related concerns, please contact Turath Care.

For privacy-related requests, please mention “Privacy Request” in the subject line of your email.

Turath Care may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services or applicable legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how Turath Care protects and uses your information.